HM 107 – Human Resources Management in the Hospitality Sector

Welcome to the world of Human Resources Management in Hospitality! This course is designed to provide you with an in-depth understanding of how effective HR practices drive success in the fast-paced hospitality sector. Whether you’re planning to lead teams in hotels, restaurants, or resorts, or simply wish to enhance your knowledge of people management in a guest-centric industry, this course will equip you with the tools and strategies needed to excel.

You’ll explore the full spectrum of HR management, from recruiting and training the best talent to fostering a safe and inclusive workplace. Learn how to design impactful performance management systems, navigate employment laws in British Columbia, and implement compensation plans that attract and retain top-tier talent. Through real-world examples and case studies, you’ll gain insights into the unique challenges and opportunities of HR in the hospitality industry.

By the end of the course, you’ll have the skills to effectively manage and inspire diverse teams, ensure compliance with legal requirements, and contribute to exceptional guest experiences. This course is ideal for those aspiring to thrive in human resources or management roles within the hospitality sector.

Key Learning Outcomes:

• Understand the fundamentals of HR management and its role in the hospitality industry.
• Master strategies for recruiting, training, and retaining a high-performing workforce.
• Learn how to design and implement performance management and compensation plans.
• Navigate employment laws and human rights regulations in British Columbia, Canada.
• Develop the skills to create a safe, inclusive, and guest-focused workplace culture.