HM 100 – Introduction to Lodging & Food Services in Hospitality

About Course
Welcome to the World of Hospitality!
This course, Introduction to Lodging and Food Services, is your gateway to understanding the dynamic and rewarding hospitality industry. Whether you aspire to manage a hotel, lead a restaurant team, or embark on a career in event planning or tourism, this course will provide you with the foundational knowledge and skills you need to succeed in this vibrant field.
Throughout the course, you will explore the core components of hospitality, from food service and restaurant operations to hotel management and guest services. You’ll delve into the essentials of accounting as it applies to hospitality, learn about the behind-the-scenes operations that keep hotels and restaurants running smoothly, and discover how to meet and exceed guest expectations.
By the end of the course, you’ll have a comprehensive understanding of the hospitality industry’s structure, the key operations that define it, and the diverse career opportunities it offers. This course is ideal for anyone new to hospitality, providing a solid foundation for further study or immediate entry into the field.
Key Learning Outcomes:
- Gain a broad understanding of the hospitality industry and its major sectors.
- Learn the fundamentals of food service and restaurant operations.
- Understand hotel and lodging management, including guest services and operations.
- Explore the role of accounting and financial management in hospitality.
- Discover how staff and support departments contribute to successful operations.
- Develop the skills and knowledge needed to pursue a rewarding career in hospitality.
Course Content
CHAPTER 1: The Hospitality Industry
What is Hospitality Management?
00:00Why Study in a Hospitality Management Program?
00:00Employment Opportunities
00:00Getting a Job
00:00Industry Practice
00:00
CHAPTER 2: Food Service
CHAPTER 3: Restaurant Operations
CHAPTER 4: Accounting & Keeping the Score
CHAPTER 5: Lodging: Meeting Guests’ Needs
CHAPTER 6: Hotel & Lodging Operations
CHAPTER 7: Hotel Food & Beverage Operations
CHAPTER 8: Staff & Support Departments
CHAPTER 9: Entering a Hospitality Career
FINAL EXAM
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
